Frequently Asked Questions

• WHERE IS CHAKRA VIBES COLLECTIONS BASED?

We're happily based in Brandon, Florida

• HOW LONG DOES THE UV FABRIC PROTECTION USUALLY LAST?

 

• WHAT HAPPENS ONCE I PLACE AN ORDER?

As soon as you place your order, you will receive an email confirming the order along with an order number

• CAN I CANCEL MY ORDER AFTER I HAVE PLACED IT?

Once the order has been placed it is NOT possible to cancel the order. Please follow our Returns Policy if you no longer want the item ordered.

• WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away at chakravibescollections@gmail.com and we'll help guide you through the process.

• HOW DOES SHIPPING WORK?

We ship all over the continental united states as well as Puerto Rico - first order FREE SHIPPING is offered to all continental united states.

• HOW LONG DO I HAVE TO RETURN AN ITEM?

Your return must be received within 14 days from the date you received the order. If a return is received after this date, then a refund will not be processed.

• HOW LONG DOES IT TAKE FOR ME TO RECEIVED A REFUND?

Your refund will be processed within 14 business days from the date the return was received. You'll receive an email notification letting you know once it has been processed.

• DO I GET MY SHIPPING FEE BACK WHEN I RETURN AN ITEM?

As per our Returns Policy we only refund the amount paid for the product. Any shipping fees are non-refundable

• HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

Send us an email and we'll get back to you as soon as we can.