Frequently Asked Questions
- WHERE IS CHAKRA VIBES COLLECTIONS BASED?
We're happily based in Brandon, Florida
- HOW LONG DOES THE UV FABRIC PROTECTION USUALLY LAST?
- WHAT HAPPENS ONCE I PLACE AN ORDER?
As soon as you place your order, you will receive an email confirming the order along with an order number
- CAN I CANCEL MY ORDER AFTER I HAVE PLACED IT?
Once the order has been placed it is NOT possible to cancel the order. Please follow our Returns Policy if you no longer want the item ordered.
- WHAT IF I NEED TO RETURN SOMETHING?
No worries! Contact us right away at firstname.lastname@example.org and we'll help guide you through the process.
- HOW DOES SHIPPING WORK?
We ship all over the continental united states as well as Puerto Rico - first order FREE SHIPPING is offered to all continental united states.
- HOW LONG DO I HAVE TO RETURN AN ITEM?
Your return must be received within 14 days from the date you received the order. If a return is received after this date, then a refund will not be processed.
- HOW LONG DOES IT TAKE FOR ME TO RECEIVED A REFUND?
Your refund will be processed within 14 business days from the date the return was received. You'll receive an email notification letting you know once it has been processed.
- DO I GET MY SHIPPING FEE BACK WHEN I RETURN AN ITEM?
As per our Returns Policy we only refund the amount paid for the product. Any shipping fees are non-refundable
- HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?
Send us an email and we'll get back to you as soon as we can.